Rate Improver Guarantee
As one of the largest FX providers in the market we always strive to provide competitive pricing and that’s why we will happily beat any price* that is better than ours. To take us up on this offer you need to;
Register with us. You need a trading account in order to receive a valid dealing quote.
Provide evidence of the better quote, which must be from a provider with whom you have an open account. This must be a written quote or screenshot showing the trading rate on your account, and clearly showing the exact time of the quote (as market prices move constantly).
Our rate improver guarantee only applies before you agree a transaction with us. We cannot amend or cancel a transaction.
*Price means the margin quoted by us, or the other provider. Margin is the difference between the interbank rate and the rate quoted. As markets move continuously our improved rate will be based on the margin the other provider quoted, and not the absolute exchange rate.
We cannot beat the other provider’s quote if it is better than the interbank rate.