Terms and Conditions

TORFX PARTNER TERMS AND CONDITIONS

If you would like to read our customer Terms and Conditions, please click here.

DEFINITIONS

In this Agreement, the following words shall have the following meanings:

'Foreign Currency Transaction(s)' shall mean any foreign exchange transaction entered into on behalf of a client.
'Margin' means the profit made by TorFX on any completed currency transactions, net of costs.
'Effective introduction(s)’ means any introduction of a new, qualified customer by the Partner to TorFX that TorFX does not already have on its Database.
‘The Company’ means TorFX Ltd, PZ360, St Mary’s Terrace, Penzance, Cornwall, TR18 4DZ, United Kingdom. Registered in England & Wales, No: 5193147. TorFX Ltd is authorised by the Financial Conduct Authority as an Electronic Money Institution under the Electronic Money Regulations 2011. Our FCA Firm Reference number is 900706.

CONDITIONS

1. You, the partner, have conducted a thorough search in the money transfer marketplace and have chosen TorFX not only for commission payments, but instead/also for the value we add to your clients’ experiences.

2. TorFX will pay to the introducing partner the agreed amount on all effective introductions received by TorFX from the partner, as per this agreement. Any payments made are Gross. . The recipient is responsible for accounting for and paying any taxes to the relevant authorities, including (but not limited to) income tax, VAT and other local taxes, and by signing this agreement you confirm that these obligations have been met and will be met in respect of all payments made to you by TorFX. For the avoidance of doubt, TorFX does not condone tax evasion and has a zero tolerance policy in relation to the facilitation of tax evasion.

3. Where the introducing partner introduces a second tier introducing partner at a lesser commission rate they will receive the differential between the two rates on the second tier customers' trading. This payment will also be paid in Gross, as per point 2 above.

4. TorFX agrees to keep true and accurate records and books of accounts containing all data necessary for the determination of the initial and ongoing commissions.

5. It is a general duty on TorFX to act at all times in good faith towards the partner.

6. The parties expressly agree that should any provision contained in this Agreement be held to be invalid under any applicable rule of law it shall to that extent be deemed omitted but the remainder of this Agreement shall continue in full force and effect.

7. This Agreement shall be governed in every particular including formation and interpretation in accordance with the Laws of England and Wales and will be subject to the jurisdiction of the Courts of England in respect of any proceedings arising out of or in connection with this Agreement.

8. The partner has read, understood and agrees to be bound by the TorFX Partner Content Terms in their entirety at all times. Failure to adhere to the terms will result in termination of this partner agreement. On the termination of this agreement for any reason the introducing partner agrees to return, remove, or delete all information and or content referring to, supplied by or on behalf of TorFX.

9. TorFX reserves the right to change the terms of this agreement in which event the partner will be notified in writing.

TORFX PARTNER CONTENT TERMS

The following terms must be followed by all partners of TorFX as confirmed in the TorFX partner agreement.

BRANDING

You must respect the property rights of TorFX. These rights include trademarks and service marks, copyright and related rights, trade names and domain names, rights to goodwill or to use in passing off and rights in confidential information.

LOGOS

The TorFX logo may only be used with prior express permission from a TorFX representative. Any unauthorised alteration to the TorFX logo is strictly prohibited.

Partners must not use third party logos to promote TorFX without express permission from a TorFX representative.

Financial Conduct Authority (FCA) – The use of the FCA logo is permitted by the FCA in strictly defined circumstances only. Partners are strictly not permitted to promote TorFX with the use of the FCA logo under any circumstances. However, partners may refer to TorFX’s regulatory status using the following wording only: “TorFX is authorised by the Financial Conduct Authority as an Electronic Money Institution under the Electronic Money Regulations 2011. Our FCA Firm Reference number is 900706.”

OFFLINE MARKETING

All advertising or editorial design released by a partner which incorporates information regarding TorFX must have written approval from a Director of TorFX prior to publication.

EMAIL MARKETING

If you wish, you may, with the prior written consent of TorFX, send direct marketing emails promoting the TorFX business to an opt-in subscription email list, but only where the customer has provided a valid consent for you to specifically market TorFX products and services to them. This consent would need to meet the same criteria as ‘Consent to Contact’ below. Prior to sending any such promotional email, a copy of such email must be sent to TorFX for approval by a TorFX representative. It must be clear that any such email promotion has been sent by the partner and does not state or imply that the email is from TorFX.

You shall ensure that any emails you send promoting TorFX shall contain an unsubscribe link and include (or include a link to) your privacy policy.

CONSENT TO CONTACT (REFERRALS)

New EU data privacy regulations (the GDPR) mean that we are allowed to accept a referral from you only if the person you are referring (‘the referee’) has given their consent, either verbally or in writing, for you to pass their details to us.

If you pass to us (or anyone else) details of people who have not given their consent, then you are breaking EU law and we are not permitted to contact the referee.

When you identify someone you would like to refer to us, you must ask them the following question, either verbally, in writing or by email:

‘Would it be okay for me to share your name and contact details with TorFX so they can contact you about their currency transfer service?’

We will ask the client to confirm this consent whenever we contact a client referred by you. Only if the referee confirms they gave consent will we be able to continue the conversation.

From time-to-time we may ask you to provide tangible evidence that referees have provided consent. Note that the standard for recording verbal consent is for you to keep a log of meetings where consent was captured, including the names of those present, the date, time and place.

Repeated referee rejections may indicate that referrals are unsafe and result in suspension or termination of the affiliate relationship.

PRIVACY POLICY

TorFX handles any personal data you provide to us in accordance with our Privacy Policy, see link on our website. Please review the Policy and contact us if you have any questions about it.

ONLINE CONTENT

TorFX operate a strict policy for online content.

Your website should not:

a) Promote illegal activities, violence, discrimination based on race, sex, sexual orientation, age, religion, nationality or disability or display any information or material which harasses, annoys or disrupts any third party, is unlawful, threatening, abusive, defamatory, obscene, vulgar, pornographic, profane or indecent or infringes the rights of any other person.

b) Under any circumstances duplicate content from the TorFX news site (https://news.torfx.com). This includes the duplication of page titles, blog post titles and imagery.

c) TorFX Partners are not permitted to use the brand name as part of a domain or in a website URL, this includes misspellings and variations. Example: www.torfxnews.com.

d) Operate so as to transmit or send viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation to any person.

e) Use or in any way duplicate any content obtained directly from the TorFX Website. Partners are encouraged to create their own unique content to improve SEO and customer experience.

f) Copy or resemble the "look and feel" or layout of the TorFX Website or otherwise represent to users that your Website is representing the Company and/or the TorFX Business.

g) Misrepresent or embellish the relationship between themselves and the company TorFX.

You should ensure that your website complies with all terms and conditions, and guidelines issued by TorFX including those contained in this document.

You shall be solely responsible for the development, operation, and maintenance of your Website and for all materials and links that appear on your Website.

Any content used to promote TorFX must first be approved by a TorFX representative prior to publication in any form. Under no circumstances can the content appear online without approval from TorFX.

Unauthorised copying or re-wording of the content from any TorFX owned website is strictly prohibited. The copyright of this content is owned by TorFX Ltd. Any unauthorised copying or re-wording will constitute an infringement of copyright and may result in termination of the partner agreement as described below.

TorFX may in its sole discretion monitor Partner Websites and shall notify you of any aspect of your Website that the Company reasonably considers to be unacceptable with respect to the partner agreement and the TorFX Partner Content Terms. On notification of such an infringement you agree to change your Website to remove any such unacceptable content as soon as reasonably practicable and in any event, no later than 7 days after being notified by the Company. Failure to do so may result in termination of the partner agreement as described below.

TorFX may provide the partner with content for publication on the partner’s website(s). Content may include (but will not be limited to) market commentary, editorial design and copy, promotional copy, images, tools, widgets and data feeds. All content provided by TorFX to partners for publication on the partner’s website(s) remains the intellectual property of TorFX and must be removed from the partner’s website(s) if requested by TorFX in its sole discretion, or upon termination of the partner agreement by either party.

COOKIE PERIOD

TorFX employs Cookies to monitor each user’s activity on the TorFX Website. Each Cookie shall be valid for a period of 30 Days.

NATURAL SEARCH

Partners should not optimise to appear above torfx.com in natural search listings for brand keywords.

SOCIAL MEDIA

If you operate within social environments you must communicate under your partner name so there is clarity that you are not passing yourself off as TorFX and so customers understand you operate separately to TorFX.

PAY-PER-CLICK / PAID SEARCH (“PPC”) RESTRICTIONS

You shall not without the prior written consent from TorFX:

a) Engage in any PPC advertising where such advertisements include any trade mark owned by TorFX or its Group or any brand terms, brand permutations and misspellings.

b) Use Vanity URL’s which include any trade mark owned by TorFX or its Group or any brand terms, brand permutations and misspellings.

You shall:

a) Use reasonable endeavours to ensure that your advertisement does not appear above any advertisement of TorFX that appears in response to the same search term.

b) Not copy any element of any PPC search-listing text used by TorFX.

c) Perform negative match checks on TorFX brand terms unless otherwise given permission.

BRAND GUIDELINES

You shall display your own trade mark (word and/or logo) prominently on your Website and shall ensure that a customer browsing your Website is given enough information to convey the message that your Website is not operated by or on behalf of TorFX, including and particularly any page where you capture details that you will send to us under the affiliate scheme.

You shall ensure that any written statement promoting TorFX displayed on your Website is written from a third party perspective. By way of example only, you should not use terms such as “our services” in respect of TorFX services.

INTELLECTUAL PROPERTY

TorFX grants its partners a non-exclusive, royalty-free, revocable licence to use and display the Trade Marks and TorFX Content on your Website solely for the purpose of promoting TorFX and creating Links to the TorFX Website provided that such promotion of TorFX by you is in accordance with the terms and conditions of the Partner Agreement and the TorFX Partner Content Terms.

Nothing in this document shall grant to you any right to use any of the Trade Marks as part of your corporate or trading name and you undertake not to do so or to otherwise to hold yourself out as being an agent of TorFX.

You acknowledge that all content on the TorFX Website is proprietary to or licensed by TorFX and may not be reproduced, modified, transmitted, displayed, published or distributed without the prior written consent of TorFX. You shall comply with these terms at all times.

THE WHOLE AGREEMENT

TorFX shall be entitled to perform ad hoc checks from time to time of Partner Websites to ensure that they are complying with all the terms of this Agreement.

Infringement of any of these terms may result in suspension of the partner from the partner agreement in which case the partner will forfeit any outstanding commission that would otherwise be due to the partner at the date of termination and any future commissions otherwise accruing.

If for any reason the partner agreement is terminated by either party, the partner agrees to remove all content provided to the partner by TorFX from its website(s) within 7 days of the notice to terminate the Partner Agreement being delivered by either party to the other.

For more information, or further clarification on whether your activity would contravene any of the above Terms and Conditions please contact businessdevelopment@torfx.com.